I get it, cross-posting is the easy thing to do. You post on Instagram, hit that little ‘share on Facebook’ button and you feel like your job is done.

Because posting to two platforms is better than not posting at all right? WRONG!

Unfortunately, cross-posting the exact same content from Instagram to Facebook might be hurting your reputation and credibility.

If you’ve ever wondered whether social media actually works for small businesses, read the case study to learn how consistency and storytelling can expand reach without losing authenticity.